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Home News Fix “Can’t Connect to Netflix Error NW-2-5” in Easy Steps
Fix “Can’t Connect to Netflix Error NW-2-5” in Easy Steps Fix “Can’t Connect to Netflix Error NW-2-5” in Easy Steps
News | 09/20/2018

Fix “Can’t Connect to Netflix Error NW-2-5” in Easy Steps


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Netflix Error Code NW-2-5

How to fix Netflix Error code NW-2-5?

So I switched on my smart TV with a simple thought of watching and enjoying a movie on Netflix.

However, to my surprise, I received an annoying error code NW 2-5 stating that you can’t connect to Netflix.

I have tried some methods to solve this issue and fix the error, but nothing has worked for me yet.

Keep reading further to learn more about this error code, and steps to fix Netflix Error code NW-2-5.

Solved Answer

Netflix NW-2-5 error code is a network connectivity issue which prevents users from connecting and accessing Netflix services.

Smart TV, Xbox, PlayStation, and Blu-ray Player are some of the most bothered gadgets.

Netflix is one of the most widespread internet entertainment services popular amongst all age groups.

However, for people who are not aware of it, let’s take a quick walk down the lane.

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What is Netflix? Know more about Error code NW-2-5

What is Netflix Error code NW-2-5

Internet streaming media provider, Netflix is a US-based company which allows users to watch TV series, Movies, cartoons, feature films and documentaries across 50 countries.

Its regular subscription comes for $8.99 per month and may vary based on your geographical location.

Easy accessibility, pause, and fast forward feature make it extremely popular, with an average count of 56.7 million Americans paying its monthly subscription fees.

However, despite all its popularity, Netflix has its own issues and is often seen displaying Error code NW-2-5.

The issue is mainly related to:

  • Connectivity problems preventing users from accessing Netflix services on their gadget’s
  • Poor connection.
  • Slow internet speed and
  • Router problems.

Facts and figures reveal that the said error mainly shows up on Xbox, PS3, PS4, Vizio and similar devices.

Sony PlayStation 3 is often reported to face similar error stating

“We’re having a problem connecting to Netflix. Please try again or visit: http://www.netflix.com/help.”

Similar issues faced in Xbox, PS4 are clear indicators of problems associated with an internet connection or DNS configuration. Consider turning off the BT Parental Control system to fix the issue.

The guide below will give you an insight on how to fix Netflix error code NW-2-5.

Most recommended ways to fix Netflix Error Code NW-2-5

Annoyed with the Error message popping up on your system screen every time you try streaming Netflix?

Try using the below-cited way to get rid of Netflix error code N-W 2-5

  • Check Network Connectivity.
  • Bypass your Router.
  • Improve your Wi-Fi signal.

Method 1: Check Network Connectivity.

Check Network Connectivity

Step 1: Check if Netflix is not Blocked: Network connection like Public Wi-Fi is often seen blocking such services intentionally. Users are advised to check with the network administrator to ensure that the service is not deliberately barred.

Step 2: Switch to Cable internet or DSL: Internet speed offered by satellite internet or cellular data network is too slow, which result in Network error NW-2-5. Consider switching them off to avoid inconvenience.

Step 3: Test the Internet Speed: Slow internet speed is one of the most notable causes of Error code NW-2-5. Try checking your network speed with a speed-test device.

Step 4: Restart your Device: Simple but useful method, restarting your device also assists in solving temporary connectivity problems.

Step 5: Restart home networks: If none of those mentioned above methods have worked in your favor. Reboot your home network to resolve Netflix error code NW-2-5. To do so, unplug your modem or router for a few seconds, then re-plug them and finally try to connect again. If the problem persists, switch to the second method.

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Method 2: Bypass the router

Fix Netflix Error Code NW-2-5 from Bypass the router

Bypass the router and use an Ethernet cable to connect directly to the modem if you are using a wireless connection.

If this helps you to access the Netflix connection, then the router is the problem.

Follow below steps to check the same:

Step 1: Turn off the device that you are currently using.

Step 2: Use an Ethernet cable to connect or plug your device directly into the modem.

Step 3: Unplug the modem for some time, then restart it again.

Step 4: Plug in your device to restart again.

Now restart your device, if Netflix works fine, then Router was the source of Error code NW-2-5. To solve you can either:

  1. Re-configure router.
  2. Bypass router or
  3. Re-configure DNS Settings.

Also, Read FMovies Review - Is it safe to watch Movies on FMovies?

Method 3: Improve your Wifi signal

Improve your Wifi signal

If none of the above-stated methods has been able to fix Netflix Error code NW-2-5, then you should try enhancing your Wifi connection.

You never know, just keeping your router close to your system might solve the issue for you.

  1. Shift your router to a new location, choose a central location to enjoy connectivity in all corners.
  2. If you have a cordless phone placed near your router, move it apart as these devices also cause connectivity problems by blocking signals.
  3. Higher the Better works relatively better in this context. Please your router on an elevated platform for better connection.

Netflix NW -2-5 Error fix: Turn off BT Parental Control

Turn off BT Parental Control

Sooner or later, many BT users come across Netflix error which is mainly caused by the Parental control feature.

Follow the below steps to disable Parental control services and enjoy error-free movies on Netflix.

➔   Use your credentials to login into your BT page.

➔   Post successful login, scroll down the page to access My Extra sections.

➔   Open Personalize your Settings option.

➔   Locate BT Parental Control and tick mark the box to turn off this service.

Also, Read How to Download iOS 12 Beta

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